WHY IT MATTERS
As portfolios grow, oversight becomes harder.
Managing agents, employees, contractors and specialist providers may all play a part in running your properties. With responsibility spread across different people and systems, it can become difficult to see the complete picture.
Reports may be provided. Certificates may be in place. Jobs may be marked as complete.
But that doesn’t always tell you how effectively everything is working together.
Who is independently checking the bigger picture?
Housing Operations Assurance provides that additional level of oversight.
Reduce Risk
Spot weaknesses before they develop into more serious issues.
Strengthen Operations
Highlight where systems, processes and responsibilities could work better.
Support Compliance
Review the processes and controls used to manage key obligations.
Protect Value
Help ensure operational issues are identified rather than allowed to build unnoticed.
How It Works
Understand
We establish how your portfolio is structured, managed and operated.
Review
We independently examine agreed records, processes and management practices and undertake operational visits to a sample of properties.
Report
We provide clear findings, identify areas of risk and set out practical recommendations.
Follow-Up
Where required, we provide ongoing independent oversight to help ensure actions are addressed and standards maintained.
Our Services
Our independent reviews help identify weaknesses and potential risks before they develop into bigger problems.
Independent Portfolio Review
Tailored to the size and complexity of your portfolio.
- In-depth operational review
- Operational visits to a sample of properties
- Document and process review
- Risk and compliance assessment
- Clear findings and recommendations
Ongoing Portfolio Assurance
Ongoing independent oversight following an in-depth review.
- Follow-up on actions
- Ongoing risk monitoring
- Process and compliance checks
- Periodic summary reports
- Priority support
This service is accessible following an Independent Portfolio Review.
Portfolio Change & Due Diligence
Independent operational review to support acquisitions, disposals, changes of management and other significant portfolio changes.
- Operational due diligence
- Risk and compliance review
- Management and process assessment
- Document and record review
- Clear findings and recommendations
Scope and fee tailored to the portfolio and circumstances.
Operational Health Check
A focused independent review of a specific area of your property portfolio or operation.
Read more
Ideal when you want an independent view of a particular concern, process, or area of your operation without undertaking a full portfolio review.
£995 + VAT
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Focused operational review
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Review of relevant records and processes
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Key issues and areas of concern identified
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Clear written findings
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Practical recommendations
We work with portfolio landlords, investors, property managers and housing providers where independent operational oversight adds value.
About Us
Independent by design.
Housing Operations Assurance provides independent operational reviews for property owners, investors, property managers and housing providers. We review how portfolios are operated, helping identify risks, weaknesses and areas for improvement.
Our approach is practical, evidence-based and focused on giving clients greater clarity and confidence.
Experienced
Built on frontline property and housing operations experience.
100% Independent
We don’t manage. We independently review.
Evidence Based
Findings based on records, processes and property sampling.
Practical
Clear findings and recommendations clients can act on.